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NOTICE OF PRIVACY

CafedemiTierrado and / or Grupo MidorasHereinafter called the "Company", both domiciled in Santo Domingo, Dominican Republic. Issues this Privacy Notice, so that the Owner of the personal data, hereinafter called the "Owner", is aware of the treatment that the Company gives to Personal Data.

The Company declares that the Privacy Policy ensures that any information that the Owner provides will be kept private, secure and confidential. To attest to this, in this document the Company indicates the details of what information is collected and how it is used.

The Holder acknowledges that the information provided about himself is true, correct, current and complete, taking civil and criminal responsibility for such information.

The Company reserves the right to exercise Discretionary Acts for the Review of Personal Data.

For the purposes of this Privacy Notice, there are different types of Holders, in each of the types of holders the Personal Data collected and the purposes of the treatment of those mentioned will be different.The types of holders will be the following:

  • Owners Users of the Internet Page
  • Holders with whom the Company has a Corporate Governance relationship
  • Holders with whom the Company has a contractual relationship
  • Holders with whom the Company has a sporadic legal or non-legal relationship

USER HOLDERS OF THE INTERNET PAGE

The User Owner of the Internet Page, is the one who provides their personal data to contract the Services provided by the Company through its Internet Page (https://cafedemitierrado.com.do/en/), hereinafter the “ Page ”,“ Internet Page ”,“ Website ”or“ Site ”.

Personal Data is provided through the User Registry. The Company collects personally identifiable information that is voluntarily transferred by the User, or in response to explicit requests from the Company.

The information requested is the following:

  • Name
  • Home address
  • Bank card number
  • Paypal account
  • Transactions
  • Email account
  • Phone number

The Company may also collect your IP (Internet Protocol) address to help diagnose problems with our server, and to administer the Page. An IP address is a number that is assigned to your computer when you use the Internet. Your IP address is also used to help identify you within a particular session and to collect general demographic information.

The information may include the URL from which they come (whether or not they are on our Website), which URL they access next (whether or not they are on our Website), which browser they are using, as well as the pages visited, the searches carried out. , publications, purchases or sales, etc.

COOKIES

The User of the Company's Internet Page knows and accepts that the Company may use a tracking system through the use of cookies (the "Cookies").

Cookies are data files that are stored on the hard drive of the computer equipment or electronic communications device of a user when browsing an Internet site, which allows the exchange of status information between said site and the user's browser. The status information can reveal means of session identification, authentication or user preferences, as well as any data stored by the browser regarding the Internet site.

Cookies are used in order to know the interests, behavior and demographics of those who visit or are visitors to the Website and thus better understand their needs and interests and give them a better service or provide related information. We also offer certain functionalities that are only available through the use of Cookies.

We will also use the information obtained through Cookies to analyze the pages browsed by the visitor or User, improve our commercial and promotional initiatives, display advertising or promotions, banners of interest, improve our offer of content and articles, personalize said content, presentation and services.

Cookies are also used so that the User does not have to enter their password so frequently during a browsing session, also to count and corroborate the records, the User's activity and other concepts and commercial agreements, always having as the objective of the installation of Cookies, the benefit of the User who receives it, and will not be used for other purposes unrelated to the Company.

It is established that the installation, permanence and existence of Cookies on the User's or visitor's computer depends on their exclusive will and can be eliminated from their computer whenever they wish. To know how to remove Cookies from the system, it is necessary to review the Help section of the browser. Also, Cookies or other similar systems installed by third parties can be found on certain pages of our Site. The Company does not control the use of Cookies by third parties. 

PURPOSES OF THE TREATMENT

Personal Information is collected and stored for purposes of identification and certainty of the User of the Company's Website (www.https://cafedemitierrado.com.do/en/), in addition, they are used for the purposes of location, collection, contact, behavior and demographics of Users, improve our commercial and promotional initiatives (marketing), send information or messages about new products and / or services as well as any other information, display advertising or promotions, of interest to our Users, with the foregoing, the Company can provide an efficient service to the User.

The purposes are necessary for the fulfillment of the obligations and the relationship with the owner, that is, that the Company provides an efficient service to the User, this being the main obligation and that gave rise to the Legal Relationship between the Company and the User.

The collection of information allows the Company to offer services and functionalities that are better suited to the User's needs. It also allows the Company to send the User through different means and routes (including mail, SMS, etc.) offers of products and services that may be of interest to the User.

The Company reserves the right to request any additional proof and / or data in order to corroborate the personal data of each User, as well as to temporarily or permanently suspend those Users whose data could not be confirmed.

The User acknowledges that the User Account or Registration is personal, unique and non-transferable. In the event that the Company detects different accounts that contain matching or related data, it may cancel, suspend or disable them. In the event that the account is suspended, the Company will store the User's personal data, so that the User and the Company will continue to be subject to the provisions of this Privacy Notice.

In the event that the User's information at the time of registration is wrong or incomplete, being the verification and identification of the User impossible, the Company will have the right to immediately suspend the provision of the Services through the Internet Page , without the need for prior notice, the User being responsible at all times for the losses and damages finally suffered.

HOLDERS WITH WHOM THE COMPANY HAS A CORPORATE GOVERNANCE RELATIONSHIP

The Holders with whom the Company maintains a Corporate Governance relationship are those who have social shares, a position within the Administration or supervision of the Company or a position within an Assembly, in the same way are those who have a position of an operational nature designated in an Act and those representatives or managers of the company.

The data collected for these Holders are the following:

  • Full name
  • The functions or positions held
  • Physical address
  • Electronic address
  • Telephone
  • Fax number
  • Age
  • Date of birth
  • Nationality
  • Marital status
  • Birthplace
  • Academic data
  • Employment history
  • Bank account number
  • Tax Information
  • Corporate Information with the Company or with similar companies

PURPOSES OF THE TREATMENT

Personal Information is collected and stored for purposes of identification and certainty of the Holder, in addition, they are used for the purposes of location, history and care of corporate rights, calls, remuneration and carrying out all kinds of procedures before private or governmental institutions.

The purposes are necessary for the fulfillment of the obligations and the relationship with the owner, in the same way they are purposes resulting from the origin of the relationship between the Owner and the Company.

HOLDERS WITH WHOM THE COMPANY HAS A CONTRACTUAL RELATIONSHIP

The Holders with whom the Company has a Contractual relationship are those individuals or representatives of legal entities with whom the company enters into a contract, in order to correctly perform their functions, obligations, provide a service or fulfill its purposes.

  • The data collected from these holders are the following
  • Full name
  • The functions or positions he or she performs or has held
  • Physical address
  • Electronic address
  • Telephone
  • Nationality
  • Academic data
  • Employment history
  • Bank account number
  • Tax Information
  • Data of your workforce or members

PURPOSES OF THE TREATMENT

Personal Information is collected and stored for purposes of identification and certainty of the Holder, in addition, they are used for the purposes of location, history, remuneration, compliance with contractual obligations and carrying out all kinds of procedures before private or governmental institutions.

The purposes are necessary for the fulfillment of the obligations and the relationship with the owner, in the same way they are purposes resulting from the origin of the relationship between the Owner and the Company.

HOLDERS WITH WHOM THE COMPANY HAS A SPORADIC LEGAL OR NON-LEGAL RELATIONSHIP

They are those holders with whom the Company relates for sporadic acts, of a legal or non-legal nature.

The data collected for these Holders would be the following:

  • Full name
  • The functions or positions held
  • Physical address
  • Electronic address
  • Telephone
  • Date of birth
  • Nationality
  • Birthplace
  • Academic data
  • Employment history

PURPOSES OF THE TREATMENT

Personal Information is collected and stored for purposes of identification and certainty of the Holder, in addition, they are used for the purposes of location, training, orientation, control statistics, postulate job offers.

The purposes are necessary for the fulfillment of the obligations and the relationship with the owner, in the same way they are purposes resulting from the origin of the relationship between the Owner and the Company.

DATA TRANSFER

The Holder expressly authorizes the Company to keep in its registry the information provided by the Holder, it also authorizes the Company to provide constant information on the aforementioned registry to (i) authorities that request it as allowed by the legislation in force and ( ii) to its strategic, commercial or technical associates in order to offer better conditions for Promotions and / or User content. In addition, the User expressly allows the Company to collect information to monitor traffic, with the intention of identifying user groups and profiles, as well as for advertising targeting purposes.

Data Transfers are for lawful purposes and in accordance with the provisions of the Law on Protection of Personal Data Held by Individuals.

The recipients of the information to be transferred are strategic, commercial or technical associates, which is only used for the purposes of advertising and development of the Website.

The Company declares that it transfers to the company Federal Express Holdings República Dominicana y Compañía. and / or FedEx from the Dominican Republic and / or Transporte Blanco from the Dominican Republic. and / or Orders Already / Glovo, and / orInternal messaging Café de mi Tierra Dominicana, the Owner's data to be able to send your product to the address you provided.

The Company also declares that it will not transfer any type of information from the Owner to national or foreign Third Parties, otherwise, the Owner will be informed by publishing a new Privacy notice. The foregoing in accordance with the provisions of the Regulation for the Protection of Personal Data Held by Private Parties.

TRANSFER IN SPECIAL CIRCUMSTANCES

If there is a sale, a merger, consolidation, change in corporate control, substantial asset transfer, reorganization or liquidation of the Company then we may transfer, or assign the information collected on this Site to one or more relevant parties, in addition to obliging us to issue a new Privacy Notice updated to the internal changes suffered.

DATA SUBMISSION

The Company declares that it can communicate Personal Data of the Holder with the Person in Charge, within or outside the national territory in terms of the provisions of the law or the Regulations.

The person in charge is a natural or legal person, public or private, outside the organization of the Company, who alone or jointly with others, processes personal data on behalf of the Company, as a result of the existence of a legal relationship that links him to the itself and defines the scope of its action for the provision of a service.

This remission of data is to fulfill the purposes specified in the treatment, which are directly related to the fulfillment of the objects and contractual or extra-contractual relationships with the Company.

The processing of data in this referral is subject to the following terms agreed between the company and the person in charge:

  • Only process personal data in accordance with the instructions of the Company;
  • Refrain from treating personal data for purposes other than those instructed by the Company;

III. Implement security measures in accordance with the Law, Regulation and other applicable provisions;

  1. Keep confidentiality regarding the personal data processed;
  2. Delete the personal data object of treatment once the legal relationship with the Company or by instructions of the Company has been fulfilled, as long as there is no legal provision that requires the conservation of personal data, and
  3. Refrain from transferring personal data

RIGHTS OF THE USER IN RELATION TO THEIR PERSONAL DATA:

For the Users of the Website, in addition to those indicated in this document, it has the following:

The User has the right to Ratify their data at the time they wish through the Company's Website, in their User Registration they can modify them, in addition they must update their personal data when acquiring a good published on the Website of the company.

The User has the right, at the time he wishes to exercise it, to cancel his account or User Registration, by sending an email to info@cafedemitierrado.com.do requesting it, with this he revokes his consent to the processing of personal data or opposes the Privacy Notice, however, the Company will keep the information provided in its database, stored and protected.

For the User to exercise their right to express their refusal to process their personal data for those purposes that they consider are not necessary, the user must express it by means of a free writing to the following email info@cafedemitierrado.com.do, said writing must contain the following:

  • The name of the owner and email where you receive the response.
  • Directed to the Company.
  • Order number with the Company to prove your identity.
  • The clear and precise description of the purposes that you consider are not necessary.

The Company will have a period of 20 business days to reply and, where appropriate, stop using the personal data for the purposes indicated.

In order for the User to exercise their right to limit the use or disclosure of personal data, but with the intention of continuing to use the services provided by the Company, the user must express it in a free writing to the following email info@cafedemitierrado.com .do, said document must contain the following:

  • The name of the owner and email where you receive the response.
  • Directed to the Company.
  • Order number with the Company to prove your identity.
  • The clear and precise description of the data that you want to limit from its use or disclosure.

The Company will have a period of 20 working days to answer and, if applicable, execute the limitation of use, in said response, it will give the resolution and the possibility of carrying out the request in the Writ, without prejudice to the possibility of exercising its other Rights.

The above are means for the User to limit the processing of personal data.

EXERCISE OF RIGHTS

The Holder has the right, personally or through a Representative, to request the Company, at any time, for access, rectification, cancellation or opposition, regarding the personal data that is stored in the Company's Database.

The Request must be in writing with the following requirements:

  • The name of the owner and address or other means to communicate the response to your request.
  • The documents that prove the identity (copy of the credential to vote for example) or, where appropriate, the legal representation of the holder. Identifications must be official.
  • The clear and precise description of the personal data with respect to which it is sought to exercise any of the rights of access, rectification, cancellation or opposition to them.
  • Where appropriate, the modifications to be made and provide the documentation that supports your request.
  • That the letter is addressed to the Company.

The Request will be sent to the Committee or the Personal Data Officer through the email info@cafedemitierrado.com.do, and internally it will be sent to the person who receives and answers these requests.

The Company will notify the Holder, within 20 business days from the date the request for access, rectification, cancellation or opposition was received, the decision adopted. The moment in which the request is received is the one in which it has entered our server, answering it with an Acknowledgment of Receipt.

Once the answer has been sent within the indicated period, the Company will have 15 business days to execute the Access, Rectification, Cancellation or Opposition of the personal data according to the request or similar rights.

The Holder must cover the justified shipping costs or the cost of reproduction in copies or other formats. Depending on the information, whether the delivery of the information is electronic or physical, the Company will need an address to send the information.

When the data is no longer necessary for the fulfillment of the purposes set forth in this privacy notice and the applicable legal provisions, they must be canceled, blocked and deleted by the Ministry of Law.

PROCEDURES FOR LOCKING AND DELETING PERSONAL DATA

Once the data has been canceled, the Company will keep the Owner's personal data for one more month, for clarification purposes and preparation for deletion. Once this period has expired, the Company will permanently delete the owner's personal data, having no opportunity to locate or contact the owner, being eliminated from the database and discarding any file related to the owner. If the owner returns to perform another act with the company, he must initiate it as if the relationship had never existed.

The foregoing, observing what is indicated in the Privacy Policies for the purposes of preserving information by ministry of law or authority.

The personal data that have been fulfilled their purposes, but that cannot be canceled and deleted by ministry of law or contract, will be blocked from the purposes to which they were submitted, until it can be deleted. During this period, personal data may not be processed.

CONFIDENTIALITY OF INFORMATION

The data of the Holders will be provided only by the Company in the forms established in this Privacy Notice. The Company will do everything in its power to protect the privacy of the information. It may happen that by virtue of court orders or legal regulations, the Company is compelled to disclose information to the authorities or third parties under certain circumstances, or in cases where third parties may intercept or access certain information or data transmissions in which case the Company will not be responsible for the information that is disclosed. In these cases, the Company will notify the Holder about this situation.

We do not assume any obligation to keep confidential any other information that the Owner provides through newsletters and online talks (chats), as well as the information obtained through cookies, information that has not been directly delivered to the Company.

It should be clarified that the Owner's information is NOT sold, given away, facilitated or rented to any third party. If the user does not want their data to be shared, they can decide NOT to use a specific service or NOT to participate in some promotions or contests.

The Company will take all possible measures to maintain the confidentiality and security described above, but will not be liable for any damages that may arise from the violation of these measures by third parties that use public networks or the Internet, altering the systems. security to obtain access to the information of the Holders.

The security violations that occur in any phase of the treatment that significantly affect the economic or moral rights of the Holders, will be immediately informed by the Company to the Holder, so that the latter can take the corresponding measures to defend Your rights.

SAFETY AND STORAGE

The Company has implemented various security techniques to protect the data provided by the Owner, against unauthorized access by visitors to the Website or to the Company's Database, whether inside or outside the Company.

It is necessary to bear in mind that perfect security does not exist on the Internet. Therefore, the Company is not responsible for illegal interceptions or violation of its systems or databases by unauthorized persons. Similarly, it is not responsible for the improper use of the information obtained by these means.

When hiring a service or buying a product online, bank details will be requested for which we promise to offer security and confidentiality of the data they provide us, for this, we have a secure server, so that the information that sent to us, it is transmitted encrypted to ensure your protection on our site, as well as on the site of Paypal.com, 2checkout.com, and Cardnet.com.do.

Once the data is received, we will do everything possible to safeguard the information on our server.

DATABASES

The Company's Database, where the information collected is stored, will keep the Information provided by the Holder saved and protected, despite being modified, updated, or even canceled for any reason. The foregoing for the purpose of maintaining a History on the Holder and protecting their legal interests. The conservation of information indicated in this paragraph may be erased or eliminated in its entirety through the exercise of ARCO Rights.

CUSTOMER SERVICE OR COMPANY CARE

The Company makes available to the Holder an email in which he can clarify any questions regarding the use of Personal Data, means to exercise rights in relation to personal data, etc. the email is info@cafedemitierrado.com.do

MODIFICATIONS TO THE PRIVACY NOTICE

The Company, as well as the Owner, acknowledge that this Privacy Notice is of unlimited validity. However, the company will try to keep this Notice updated.

The Company may modify the Privacy and Confidentiality Notice at any time without prior notice. Therefore, the Company recommends that the Holder regularly re-read this document, so that he or she is always informed about any changes.

Alterations or modifications to this Privacy Notice will become effective immediately after their publication on the Company's Internet Page.

Once the modifications have been made, it will be presumed that the Owner who continues to use the Company's Internet Page, request its services, or perform the acts that gave rise to the relationship with the company, will have full knowledge, will have read and consented to the Notice of Privacy reformed.

Reforms to the Privacy Notice may be made known to the Holder through a notice on the Company Page, or some other means.

EMAILS

The Company may send emails to the User in order to provide better service:

  • After User Registration, notifying you of your account details and / or shipments.
  • With reminders of the services we offer (especially those that you have not yet used or have not used in a considerable time)
  • To send information about the Products you have ordered
  • As part of a Newsletter
  • Product Promotions Email
  • To offer related services
  • In any case, in each of the emails we send we will offer the possibility of requesting that we stop sending you emails in the future.

PUBLIC RECORDS

The Public Registry of Consumers, Users and other related parties, indicated in relative provisions such as that of the Consumer or the Protection and Defense of the User of Financial Services, will continue in force and will be governed in accordance with what is established by the laws in question and the provisions applicable that derive from them, together with the rights that they are consigned.

The Owner states that when using the page, the proportion of their Personal Data and having an account or User Registration, or the direct realization of contractual or extra-contractual origin with the Company, they have already read this notice and are aware of the provisions of the same. The Holder consents to this Privacy Notice, in accordance with the Law on Protection of Personal Data Held by Private Parties, not opposing the Privacy Notice. No data will be processed until one day after they have been provided by the user and he has not expressed his refusal.

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